1. Introduction

This Privacy Policy is intended for users of the online platform (“Cosmx”) offering Astrology, Tarot, Fortune Telling, Numerology, Vastu, Energy Alignment, Life Coaching, Interpretive and Healing Sciences, Wellness, and Counselling services in India. The Platform’s compliance is in accordance with the Digital Personal Data Protection Act, 2023, its draft Rules of 2025, sector regulations, and self-regulation standards in India.

2. Data Collection & Processing

2.1 The Platform collects, processes, stores, and discloses personal data such as name, contact details, date of birth, gender, payment information, and service usage to provide the stated services.

2.2 Information is collected with user consent (“Seekers”), which is obtained through clear and plain language notices.

2.3 Where users are under 18 years old or otherwise unable to consent, verifiable parental or guardian consent is mandated.

3. Purpose of Data Use

3.1 Data is used for providing services, user support, personalization, marketing (with explicit consent), internal analytics, improving offerings, and compliance with applicable law.

3.2 Explicit purposes for which data is collected will be made available in notices at the time of collection.

4. User Rights

4.1 Users have the right to access, correct, update, delete their personal data, withdraw consent at any time, and nominate an individual in certain cases for data rights.

4.2 Requests regarding rights may be sent to support@cosmx.app

5. Data Security & Breach Notification

5.1 Reasonable and adequate security measures are undertaken to prevent unauthorized access, misuse, or loss of personal data.

5.2 In the event of a data breach, users and the Data Protection Board will be notified within 72 hours, and remedial steps will be taken.

6. Data Retention & Deletion

6.1 Personal data is retained only as long as necessary for the stated purpose.

6.2 Data of users inactive for more than 3 years will be deleted, and users notified at least 48 hours in advance.

7. Disclosures to Third Parties

7.1 Data is not shared with third parties except as required for service delivery, legal compliance, or with user consent.

7.2 Any cross-border data transfer will comply with Indian law.

8. Changes to Policy

8.1 The Platform may update this policy from time to time. Users are encouraged to periodically review this policy.

9. General Disclaimer

9.1 All services (Astrology, Tarot, Fortune Telling, Numerology, Vastu, Energy Alignment, Life Coaching, Interpretive and Healing Sciences, Wellness, and Counselling) are for informational and entertainment purposes only and do not constitute medical, psychiatric, legal, or financial advice.

9.2 The Platform does not guarantee any specific outcomes or accuracy of readings, assessments, or advice. Past records or testimonials are not indicative of future results.

9.3 Engagement with services is voluntary and at the user’s own discretion.

9.4 Results may vary from person to person, depending on several individual and unknown factors.

9.5 The Platform and its service providers do not promise the prevention, treatment, or cure of any disease, mental health, or financial condition.

10. No Liability

10.1 The Platform shall not be liable for any loss, injury, or damages arising directly or indirectly from the use of services or reliance on any information provided.

10.2 All content and services are provided “As Is” and without warranties of any kind.

11. Not Crisis Support

11. 1 The Platform does not provide crisis or emergency psychological assistance. In case of crisis situations (including thoughts of self-harm), users are advised to seek immediate help from qualified local professionals or helplines.

12. Legal & Regulatory Compliance

12.1 Disclaimers are displayed with all advice, services, and advertising in accordance with Indian law and the Advertising Standards Council of India (ASCI) guidelines.

13. External Links

13. 1 Any reference or link to external websites is for user convenience only. The Platform is not responsible for the content or privacy practices of third-party sites.

By using this Platform, users acknowledge that they have read, understood, and agree to this Privacy Policy and accompanying disclaimers.